The mountain view from the King Room was truly breathtaking.

The deadbolt on the door did not work properly, raising security concerns.

Front desk staff seemed uninterested in assisting us.

Amazing service and views!

Just spent 4 nights here for a couple getaway. The staff was super friendly, especially Gerardo, who made us feel right at home! The room was spacious and clean, and the view was killer. The international cuisine at the restaurant was so good, but parking could be a bit tricky at times.

Perfect location, big rooms

Nice pool area. Check-in was messy with overselling rooms and slow internet.

I had a comfortable stay, enjoying the spacious bathroom and the nice views from my room. The outdoor swimming pool was perfect for relaxing, and the cozy lounge area added to the chill vibes. Just a heads up, the hotel could use some minor repairs here and there, but it didn’t ruin my experience. ☀️

The King Room Mountain View offered a breathtaking view that significantly enhanced my stay. The spacious layout, particularly the bathroom, was a great advantage for my work needs. The concierge team, especially Gerardo, provided exceptional assistance, making me feel welcomed and supported throughout my visit.

The front desk staff were unhelpful and often seemed uninterested in assisting guests.

I had a decent stay, but it was a bit of a mixed bag. The pool area on the 15th floor was fantastic, nice views, and I enjoyed lounging there after a long day. But I can't shake the feeling of being treated as a push over, especially when I had to ask multiple times about my room issues.

It was pricey but still acceptable, considering what was offered.

The room isolation left much to be desired. sounds from the aisles made it difficult to catch any sleep, especially during the early hours when other guests were quite loud. Additionally, Wi-Fi struggled to maintain a connection in the rooms, complicating my ability to get work done. A lack of English proficiency from staff made communication a bit clunky at times, which may be a hiccup for some travelers.

The elegant decor in the lobby created a welcoming atmosphere, and the accessible layout made it easy for seniors like me to navigate. The breathtaking views from the pool area added to the relaxing ambiance of my stay.

More comfortable seating in common areas, please.

The lobby had elegant decor and was very accessible, making it easy for seniors like me to enjoy. The beautiful views from the pool area were a delightful touch, adding to the relaxing atmosphere throughout my stay.

More comfortable seating in common areas, please.

The view from the Twin Room with Mountain View was absolutely breathtaking! 🌄 The location was perfect for exploring but the room's noise levels were frustrating at times.

beautiful hotel with amazing views, but service needs improvement

Beautiful hotel, fantastic service at check-in.